FAQ

FAQ – Frequently Asked Questions

This page describes the term FAQ and lists other pages on the Web where you can find additional information.

What are the delivery charges for orders from the Online Shop?

Mostly All products have shipping charges included. we have also mention the separate delivery charges in nominal products on our site.

How long will delivery take?

Normally It takes 2-5days, depend upon the location of your final destination

How secure is shopping in the Online Shop? Is my data protected?

Please go through the following page “Privacy Policy”

We Kept are information secured and never provide any information to advertising agencies.

 

https://www.coolvision.pk/privacy-policy-disclaimer/

Do I receive an invoice for my order?

Normally Not, But with new products having limited company warranty or as per your request, we can issue an invoice with free of cost.

What Shipping Methods Are Available?

All Products are sent via TCS/LCS. and in case of far area General Post office is also used as per demand/requirement.

Do You Ship Internationally?

Yes.

How secure is shopping in the Online Shop? Is my data protected?

100%, We are using Https security with 2048 bits of encryption

Please go through the following page “Privacy Policy”

We Kept are information secured and never provide any information to advertising agencies.

https://www.coolvision.pk/privacy-policy-disclaimer/

Which payment methods are accepted in the Online Shop?

We have following options

  • Cash on Delivery in all cases
  • Credit Cards
  • Skrill/MoneyBooker
  • Bitcoins
  • Webmoney
  • WesternUnion (for international users)

Who Should I Contact If I Have Any Questions?

We have following options for contact ur

Contact Us

Support Email: support@coolvision.zendesk.com

Cell No. +92-304-830-7050

Add me to Skype - CoolVision Home Solutions

» Get Skype, call free!

How Can i return/replace the product?

Please go through the Instruction on following page

Terms and Conditions

Under Returns & Reclamations (From 1 – 10)

Support Community

Any questions?